Illustrative example. Not a real customer.

Here is what “personalized” means in practice.

In this example, an adult daughter lives several hours away. She knows some of her father’s wishes, but nobody nearby has agreed to be his first call in an emergency.

01

Your first priority

Ask your parent which trusted person nearby they would want contacted, and confirm that person accepts the role.

02

A conversation you can use

“If I could not get there quickly, who would you feel comfortable having us call? Could we ask them together?”
03

A practical record

Use the emergency worksheet to note the accepted role, backup and location of current information.

The first week: three small, specific actions

This is an illustration, not a schedule you have to follow. Your report uses your answers to choose different priorities, wording and tools. The additional questions do not change your original readiness score.

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